I. Scope
For all mutual claims arising from or in connection with a contract concluded between the customer and PanterraPro at e-commerce are always these terms and conditions in their respective at the time the contract is concluded valid version.
II participants
The delivery is only to the final (no resellers) and at the customer's delivery person and shipping address by a parcel service.
The levy is only in household quantities to end users.
We reserve the right to cancel orders, which seem contradictory.
The offer on this site is normally only to end users who reside within the EU or Switzerland. Exceptions require a separate agreement.
We deliver only to consumer (within the meaning of private buyers) and the usual small for consumers. Should they want to give up large orders, we ask you to contact us.
Insofar as the offer of a non-participant accidentally accepted by PanterraPro was adopted, is PanterraPro within a reasonable time limit for declaration of withdrawal from the contract to the customers.
III. Contract
PanterraPro makes the goods ordered by the customer acceptance of the offer's supply. Should PanterraPro subsequently recognize that when PanterraPro a mistake, for example, the information about a product, at a price or an availability, has crept in, the customer will PanterraPro informed immediately informed. This may be the order under the amended terms again confirm. Otherwise, PanterraPro to rescind the contract.
IV final contract / Revocation
1) The contract comes through acceptance of customer orders through PanterraPro agreement. The client waives the receipt of a declaration of acceptance. About the contract, the customer will either PanterraPro informed by a confirmation or at the latest by executing the delivery of the goods ordered.
2) Due to the legal revocation of the right to private customers as consumers comes through the appointment and their acceptance by PanterraPro first floating ineffective contractual relationship between the consumer and PanterraPro agreement. Therefore, the private customer within 2 weeks after receipt of goods with him the goods without giving reasons to return. It is sufficient if the goods on the last day of the deadline at the post office is abandoned. The return is at risk and cost of PanterraPro, except that the orders of goods delivered up to 100.00 € amounts. In the latter case, the return shipping costs be borne by the customer unless the customer has wrong or defective merchandise delivered receive. In their own interest the customer before returning the goods with the relevant office and contact with PanterraPro separately to agree on whether a return of the goods in individual cases is required or whether the customer returned the goods are not needed. Is a return of the product because of the bulkiness of the weight or as a package is not possible, it is sufficient if the customer within the 2-week period a written request to PanterraPro withdrawal from receipt of goods sends.
Alternatively, the customer has the right, also within a period of 2 weeks from receipt of goods a written declaration, which requires no justification, to PanterraPro to send. Also in this case the customer to return and, where appropriate, to pay the shipping costs, as in the preceding paragraphs describe obliged.
The return has to be as follows:
b) a letter / package
PanterraPro GmbH
Fürstallergasse 36
5020 Salzburg
Austria
3) The right of consumers as a retail does not exist for such products, which according to customer specifications or clearly to the personal needs are tailored and goods which by their nature are not suitable for a return or can quickly deteriorate. Furthermore, open packages of food products excluded from returning.
4) The under 2) and 3) cited applies only in relation to consumers and the distance Law. When middlemen and treatment, which operate commercially, therefore apply the rules under IV point. Not 2-3. Instead, with a possible return of the previously compulsory purchase thing with PanterraPro Online Shop Contact on the return arrangements incorporated. The return is in sending middlemen and treatment principle, at their expense.
5) availability caveat:
Should PanterraPro after the conclusion of the contract noted that the ordered goods are no longer in PanterraPro is available or not, for legal reasons can be delivered, can PanterraPro either in quality and price equivalent to offer or provide goods or cancel the contract. The client accepts the replacement does not, he can at the expense of PanterraPro returned. Before sending a return after the foregoing should be a telephone contact with the relevant contact the office held, so that can be resolved if the goods are otherwise at the customer may remain. Already received payments will PanterraPro immediately after a withdrawal from the treaty by a party to reimburse or returning after an unsuccessful substitute goods.
6) Consequences
In case of an effective withdrawal the benefits received by each party returned and any uses surrendered. Can the consumer us the performance received wholly or partly or only in deteriorated condition, he must respect if necessary value. When the transfer of cases this does not apply if the deterioration of the case solely on their examination - how to get around the consumer in a shop would have been possible - is due. In addition, consumers can avoid liability for replacement value by bringing the matter not as an owner use it and everything which could impair their value.
V. Delivery
The delivery of the goods is at risk and expense of the customer from surrender of the goods to delivering the company (shipping, postal and other transportation companies).
VI. Price
1) If at PanterraPro a mistake or imperfection in product information or prices have crept reserves PanterraPro right before the correction. PanterraPro is in such a case the client immediately after recognizing the error or change information on the new information. The customer can then either the job again PanterraPro can confirm or cancel the contract.
All prices quoted on the website are inclusive of VAT.
2) The customer pays each of the designated amount in euros. On the bill are beside the net price for the goods, prices for additional services reported: packaging, shipping, insurance, which at the time of invoicing valid VAT, etc.
3) The homepage on the rates quoted are only for orders in e-commerce.
Retention of Title VII
PanterraPro retains ownership of all goods, which she delivered to a customer is up to the final and full payment of the goods delivered.
PanterraPro extent in the context of ensuring a commodity exchange, is already agreed that the ownership of the goods exchanged mutually at the time of customers on PanterraPro reversed over by one PanterraPro the product gets returned by the customer or the customer's supply of replacement PanterraPro receives.
VIII warranty
1) PanterraPro ensures that the products at the time of shipment is not tainted with errors that the value or fitness for ordinary use the lift or reduce. A significant reduction of the value or the suitability remains disregarded.
2) The customer has the goods immediately after receipt of delivery or completeness of any deficiencies to verify it within 1 week from receipt, and in case of discrepancy immediately send notification. For hidden defects is the statement immediately after finding the hidden defect within the warranty period.
3) In the event of a complete delivery is not PanterraPro umgehendnachliefern. Moreover, the right PanterraPro initially provided a replacement. Is also a replacement no satisfactory outcome to determine the customer is entitled either to reduce the purchase price or cancel the contract.
4) A warranty may not be such shortcomings, the improper use and misuse of the product are due.
IX. Liability
1) PanterraPro their business managers and their employees are liable in cases of positive exposure for breach of contract debt, default, impossibility, tort, as well as from other legal grounds only and gross negligence.
2) Since neither computers nor computer software under the current state of technology always work correctly, can PanterraPro an unconditional error-free operation of online trading is technically not sure. Join the uncertainties of the Internet itself PanterraPro therefore not liable for damages, which rely on that as a result of technical deficiencies, possibly by delivering customer bids PanterraPro not received or there will not be considered merely an exception is any intent to PanterraPro
3) The extent of liability of PanterraPro under the product liability law remains unaffected.
X. Privacy
1) PanterraPro ensure that the occasion of customer orders incurred solely in connection with the execution of the order collects, processes, stores and uses, as well as for internal market and to develop their own marketing purposes in accordance with statutory provisions. PanterraPro is only for customers ordering from affiliated companies to pass. PanterraPro reserves but before the data to affiliated companies for advertising purposes forward. If the customer data use for such purposes would not like advertising, the customer is entitled to this use of data for promotional purposes by sending an e-mail: sales@PanterraPro-shop.com or through informal written communication to contact the respective office, to oppose.
2) PanterraPro customer is not on the X in paragraph 1) extent beyond use or disclose.
XI. Choice of law
1) On the legal relationships between PanterraPro and customers, as well as to the respective business relationship will be Austrian law. The application of the UN Convention on Contracts for the International Sale of Goods is excluded from 11.04.1988.
2) The provisions of Section XI 1) be mandatory rules of law by the customer has his habitual residence, unaffected, if and when the customer makes a purchase has been completed, which is not the professional or commercial activity can be attributed to customers (consumers Treaty) and if the customer to conclude the purchase contract required acts in the country of his habitual residence has made.
XII. Miscellaneous
1) There is no legal reason to set off or withholding does not exist, unless the claim is disputed or legally established court.
2) Place of performance is for payments on the headquarters of PanterraPro:
Imprint PanterraPro GmbH
Address:
Fürstallergasse 36
A-5020 Salzburg
Tel: 43 - (0) 5 - 76 76 - 0
Fax: 43 - (0) 5 - 76 76 - 22
direktion@panterrapro.eu
www.panterrapro.eu
Disclaimer:
Register: 218198f
Revenue: Salzburg
Tax number: 030/7941
VAT number: ATU53536008
Please direct questions by email to:
direktion@panterrapro.eu
3) If individual provisions of this contract entirely or partially not legally his or her right to lose effectiveness later, so should the validity of the contract does not affect. In this case, the parties commit themselves instead of the ineffective regime an effective regime to agree on the extent legally possible, with the ineffective regime, taking into account economic purpose in this contract expressed interests of the parties comes closest. The same applies where the contract by the parties not foreseen gaps.
4) The exclusive venue is Salzburg, Austria or any other legal jurisdiction of choice PanterraPro, where the customer is a businessman in the sense of the Commercial Code or a corporation under public law.
